Your Privacy & Safe Streaming Experience

Welcome to our Castle app. Your privacy is not just a policy to us — it is the foundation of a secure and enjoyable streaming experience. We believe you deserve to know exactly what information we collect, why we collect it, and how we use it.

Unlike platforms that rely on complicated legal language, we aim to keep things simple, transparent, and easy to understand. Our goal is to ensure that you feel safe, informed, and confident while using our streaming services.

Privacy at a Glance (Simple Summary)

What We Collect

1. Account Information
When you register, we may collect:

  • Email address
  • Phone number
  • Basic information from Google or other supported login providers

2. Viewing Activity

  • Content you stream
  • Watch history
  • Downloads for offline viewing
    This helps us improve recommendations and enhance your experience.

3. Technical Information

  • Device type (Android phone, Android TV, etc.)
  • IP address
  • Castle App version
  • Operating system

This ensures smooth app performance and proper functionality.

4. Referral Data
If you use our referral program, we track registrations through your unique invitation link to manage rewards accurately.

Why We Collect Information

We collect data to:

  • Provide and improve streaming services
  • Manage your account and subscriptions
  • Deliver personalized recommendations
  • Operate referral and reward programs
  • Prevent fraud and protect user accounts
  • Communicate important updates

Who We Share Information With

We do not sell your personal data.

We may share information only in the following situations:

• Service Providers
Trusted third-party partners (such as cloud hosting or analytics providers) who help operate our services. They are legally required to protect your data.

• Authorized Sellers
If you purchase a premium activation code from an approved seller, we may confirm activation status for verification purposes.

• Legal Requirements
If required by law, court order, or government authority.

Your Rights & Controls

You have full control over your data:

  • Access and update your account information anytime
  • Request deletion of your account and personal data
  • View referral earnings and transaction history
  • Withdraw eligible rewards or use them for premium plans

Official Privacy Policy

Introduction

This Privacy Policy applies to all users of our Android Castle APP application and related services. By using our app, you agree to the collection and use of information as described here.

We are committed to protecting your data and providing a secure streaming environment.

Information We Collect

A. Information You Provide

Registration Information
When creating an account, you may provide:

  • Email address
  • Phone number
  • Login information via supported platforms

Subscription Activation
If you redeem a premium code, we collect that code for verification and activation.

Customer Support Communication
If you contact support, we collect the information you provide in your message.

B. Information Collected Automatically

Streaming Activity

  • Content viewed
  • Watch history
  • Downloads
  • Time spent in the app

This helps us personalize recommendations and improve content discovery.

Technical & Device Data

  • Device model
  • Operating system
  • IP address
  • App version
  • Browser information (if downloading APK from our website)

This ensures compatibility and smooth performance.

C. Information from Third Parties

Authorized Premium Sellers
If you purchase subscription codes from approved sellers, activation details may be shared with us for verification.

Social Login Providers
If you log in using a supported social platform, we may receive basic profile details according to that provider’s terms.

How We Use Your Information

We use your data to:

Provide and Personalize Services

  • Recommend relevant content
  • Improve streaming quality
  • Enhance user experience

Manage Subscriptions

  • Activate premium plans
  • Process transactions
  • Enable multi-device support (where applicable)

Operate Referral & Rewards Programs

  • Track invitations
  • Calculate rewards
  • Prevent misuse through anti-fraud systems

Maintain Security

  • Detect suspicious activity
  • Protect accounts
  • Prevent abuse or fraud

Communicate with You

  • Send service updates
  • Inform about subscription status
  • Share relevant offers (where permitted)

Data Sharing Policy

We do not sell, rent, or trade your personal information.

We only share information:

  • With trusted service providers under strict confidentiality agreements
  • With authorized sellers for activation verification
  • When legally required

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent
  • Request account closure

To exercise these rights, contact support through the Castle app.

Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect your data.

We retain your information:

  • While your account is active
  • As necessary to provide services
  • As required by law

Children’s Privacy

Our services are not intended for children under 13 years old (or the minimum age in your country).

We do not knowingly collect personal information from children. If we discover such data has been collected without parental consent, we will delete it promptly.

Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be clearly communicated within the app or through other appropriate channels.

We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us through the in Castle app support feature.